Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We provide a range of trucking and logistics solutions, including full truckload (FTL), less than truckload (LTL), home relocation services, and B2B freight transportation. Our insured shipping ensures your goods are safe throughout the journey.
You can reach our customer support team by emailing info smoothshiftexpress@gmail.com, calling +91 9212450211. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
You can easily book our services through our online booking system on smoothshiftexpress.in. Just enter your pickup and delivery details, select the type of service, and confirm your booking. For bulk or special shipments, contact us for a customized quote.
Yes! We offer insurance coverage for goods transported through our services. This ensures that your shipment is protected against unforeseen damages or losses. Let us know your insurance requirements while booking.
Our pricing depends on factors like distance, type of goods, load size (FTL/LTL) but we guarantee you will get best price at SmoothShift Express. You can get an instant quote using our online booking system on smoothshiftexpress.in or contact us for a custom estimate.
Privacy Policy
At [SmoothShift Express], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us in any way.
By using our website and services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes any information you provide to us voluntarily, such as your name, email address, phone number, and payment details when you contact us, register for an account.
- Non-Personal Information: This includes data collected automatically, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and personalize our services.
- To communicate with you, respond to inquiries, and send you updates, newsletters, or promotional offers (if you've opted in).
- To process payments and transactions.
- To improve our website, products, and services.
- To comply with legal obligations and resolve any disputes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular monitoring for potential vulnerabilities. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with third-party service providers for the following reasons:
- To process payments or fulfill orders.
- To help us improve our services (e.g., analytics providers, hosting services).
- To comply with legal requirements or respond to lawful requests from authorities.
We require all third-party service providers to handle your data in compliance with applicable privacy laws.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies help us track your browsing preferences and improve the functionality of our website. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our site.
For more information on how we use cookies, please refer to our Cookie Policy.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
7. Your Rights and Choices
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal data:
- The right to access and review the information we hold about you.
- The right to request corrections to any inaccurate data.
- The right to request the deletion of your personal data.
- The right to opt-out of marketing communications at any time.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you believe we have collected data from a child under 13, please contact us, and we will take appropriate steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
[SmoothShift Express]
Email: [smoothshiftexpress@gmail.com]
Phone: [+91 9212450211 , +91 89203280​70 , +91 8383076519]
Address: [Dashrathpuri Metro Station, Near Dabri, NEW DELHI - 110045]